Shipping Policy
Thank you for choosing Lucy The Crocodile for your children's book needs! We are committed to ensuring a delightful shopping experience for you and your little ones. Please take a moment to review our shipping policy.
Order Processing:
All orders will be processed within 2-3 business days from the date of purchase. Our team works diligently to carefully pack and ship your selected children's books to ensure they reach you in perfect condition.
Shipping Carrier:
We exclusively use Australia Post as our trusted shipping carrier. Your order will be dispatched from our location in Queensland, and Australia Post will handle the transit to your designated delivery address.
Shipping Speed:
We follow Australia Post's Parcel Post shipping guidelines to provide you with reliable delivery times. For detailed information on delivery speeds and coverage, please refer to Australia Post's guidelines at Australia Post Delivery Speeds and Coverage.
Estimated Delivery Time:
The estimated delivery time may vary depending on your location and Australia Post's service to your area. Generally, you can expect your children's books to arrive within the timeframe specified by Australia Post for Parcel Post deliveries.
Tracking Information:
Once your order has been shipped, you will receive an email confirmation containing the tracking number. This allows you to monitor the progress of your shipment and estimate the expected delivery date.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the delivery location.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us using our online form. We are here to assist you and ensure a prompt resolution.
Thank you for choosing Lucy The Crocodile. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us. Happy reading!
Order Processing:
All orders will be processed within 2-3 business days from the date of purchase. Our team works diligently to carefully pack and ship your selected children's books to ensure they reach you in perfect condition.
Shipping Carrier:
We exclusively use Australia Post as our trusted shipping carrier. Your order will be dispatched from our location in Queensland, and Australia Post will handle the transit to your designated delivery address.
Shipping Speed:
We follow Australia Post's Parcel Post shipping guidelines to provide you with reliable delivery times. For detailed information on delivery speeds and coverage, please refer to Australia Post's guidelines at Australia Post Delivery Speeds and Coverage.
Estimated Delivery Time:
The estimated delivery time may vary depending on your location and Australia Post's service to your area. Generally, you can expect your children's books to arrive within the timeframe specified by Australia Post for Parcel Post deliveries.
Tracking Information:
Once your order has been shipped, you will receive an email confirmation containing the tracking number. This allows you to monitor the progress of your shipment and estimate the expected delivery date.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the delivery location.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us using our online form. We are here to assist you and ensure a prompt resolution.
Thank you for choosing Lucy The Crocodile. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us. Happy reading!